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Wal-Mart FAQs

Frequently Asked Patient Questions

Q. Are you employed by Wal-Mart?

A. No. I am an independent doctor of optometry who chose to locate my practice at Wal-Mart, which is my landlord. I make no income from selling glasses or contacts, only from providing comprehensive exams and treating ocular disease.

Q. How can your fees be so much lower than other eye doctors? Will I receive a quality exam?

A. We provide a thorough exam with the most advanced diagnostic instruments to evaluate your vision needs and uncover any other ocular conditions that may go undetected, if not regularly monitored. I received my doctor’s degree after the same four years of training that all optometrists receive and was licensed to practice by the state after extensive testing. We can offer lower fees because our overhead is lower operating here, and we are able to keep busy seeing patients all day because of our convenient location.

 

Q. Will I receive a written prescription after the exam? Will the prescription be accepted anywhere?

A. We will supply a written prescription and summary of your exam as you leave the office.The prescription is valid anywhere in the U.S.

Q. I had an eye exam a little over a year ago, and my vision seems fine. Why do I need another exam?

A. We think it is important that all of our patients receive an annual eye exam. Your vision can change over a 12-month period. A regular check-up enables us to uncover any sight-threatening ocular conditions that can develop, unnoticed by you.

Q. Will you accept my insurance plan?

A. For the convenience of our patients, we accept most vision plans for whatever portion of the examination cost the plan covers. Please tell us your insurance company so that we can confirm your coverage.

Q. Why does it cost more for a contact lens exam?

A. We do additional testing with contact lens patients to measure the curvature of the eye to ensure that we prescribe the lens that optimizes fit and comfort. We also do an evaluation after you have worn the lenses for a given period to make sure there are no complications.

Q. Aren’t all contact lenses the same? Shouldn’t I just buy the cheapest ones?

A. They are not all the same. The contact lens companies spend millions of dollars every year to improve their lenses and regularly introduce new and better technology. You wouldn’t want to buy a five-year-old computer. For the same reason, it’s best to keep current and wear the latest and best lenses. Right now the companies are introducing new lens materials that allow much more oxygen to pass through, making them healthier to wear and enabling people to wear them in comfort for 14 hours or more per day. We recommend these new materials to most patients, even though they cost a little more, because we think they are better for their eyes in the long run.

Q. Will my contact lens prescription allow me to buy any brand of lens I want?

A. Your prescription is for a specific brand of contact lens that my examination and experience tell me is best for your vision and ocular health.

Q. Is it safe to wear a contact lens with a small tear in it?

A. A torn lens can damage the delicate outer tissue of your eye and lead to serious infection. If you tear a lens and do not have a replacement, come into the office right away and we will provide, at no charge, a lens that you can wear until your new supply arrives.

Q. Does Wal-Mart make high quality glasses? Because they cost less, will they last as long and let me see well?

A. Wal-Mart will custom-make your glasses in one of its six ultra-modern optical labs, using top quality lens and frame materials, which the company constantly seeks to upgrade. Because of Wal-Mart’s buying power and operating efficiency, you receive top-quality glasses at an everyday low price.

Stewart Family Eye Care

has been voted 

BEST VISION CARE

by the readers of The Greer Citizen

for 10 consecutive years!

older man with glasses

Ask Dr. Stewart Your Eye Care Questions

What can be expected during a contact lens fitting?

A patient can expect to have a different experience when having a contact lens fitting. In addition to the eyeglass exam, questions will be asked to determine which contact lens will work best for them. Will they want to leave the lenses in their eyes overnight or will they remove them every day? Will they wear them only occasionally or will they be for everyday use? Do they want a contact lens that they throw away every day or do they want a contact lens that they have to clean and disinfect? If the patient is over age 40 and has a compromised ability to see up close, how will they see up close with their contact lenses? Will they wear readers over their distant contacts, or will they wear multifocal contacts, or will they wear monovision?

Are some people more prone to having Dry Eyes than others?

Experiencing dry eye symptoms is more common as we grow older, particularly in people 50 years of age and older. Hormonal changes in women who are experiencing menopause or who are post-menopausal. Inflammation in our body can affect the tear gland's ability to produce tears. Eye or health conditions such as glaucoma, diabetes, lupus, rheumatoid arthritis, and Sjogren's Syndrome can be associated with Dry Eyes. Environmental conditions such as dry winter air, dry indoor heated air, working on the computer, and wearing contact lenses can cause Dry Eyes.

Are there advantages to single-use contact lenses? What are they?

Single-use daily wear contacts are convenient to the patient and a healthy recommendation from their eye doctor. At the end of the day, the patient only has to dispose of the contacts. There is no need to take the contacts out to clean and disinfect them. The patients time and money spent on solutions and caring for them are eliminated. Not to mention that the next time they wear a contact, they will be wearing a brand new contact! The single best recommendation your eye doctor can make is to recommend single-use daily wear contacts. They are the healthiest contact that can be worn. The contact lens pathology issues of wearing the same contact for two or four weeks such as neovascularization, microcystic edema, and bacterial infections are greatly reduced.

What is an eye infection?

Your eyes can get infections from bacteria, fungi, or viruses. Eye infections can occur in different parts of the eye and can affect just one eye or both. Two common eye infections are conjunctivitis (also known as pink eye) and lid styes which are swollen lid bumps that can also be painful. Common signs of an eye infection are pain, itching, or a sensation of a foreign body in the eye, photosensitivity, redness or small red lines in the white of the eye, discharge of yellow pus that may be crusty upon awaking, and tears.

What happens during a typical Diabetic Eye Exam?

Your Eye Doctor will evaluate the back of your eye called the Retina to check for leaking blood vessels. Diabetic retinopathy occurs when elevated blood sugars damage the walls of the blood vessels. The vessel walls may thicken, leak, develop clots, close off, or grow balloon-like defects called microaneurysms.

My eyes tear all the time. Why do you call it Dry Eyes?

Your eyes have extra tears because your eyes produce extra tears to combat irritation and dryness. A better way to describe Dry Eyes is tear film instability, which refers to the composition of your tears not being in the proper composition. Stopping eyes from producing extra tears is a goal in the treatment of Dry Eyes.

At what age should my child have his/her eyes examined?

If you ask 10 different Doctors you will get 10 different answers. Newborns have their eyes checked in the birthing ward for starters. From birth to age 5 their eyes are growing. At age 5 is a good time to schedule a regular eye examination, however, if any unusual eye behavior is observed under age 5 an eye exam should be scheduled at that time. Unusual eye behavior such as eye squinting, a head tilt, or having to get close to see.